How to Submit A Workorder

ALL Technology Requests must come through our work order system so they can be tracked. Please do not send an email requesting assistance with your computer or SmartBoards as we do have a working process in place.

Steps to submit a work order:

1.  Navigate to 1 to 1 Plus

2.  Login into the system using your ISS email address with Google

3.  Click on the correct Ticket Button

4.  Complete the form being sure to answer ALL the questions or complete the information requested.

5.  Then click on Save

6.  Once you submit, you will receive a verification email.

Following this process will ensure your requests are seen by the Technician and can be completed in a timely manner. This will also allow you to receive (email) updates and notifications throughout the process.  If you receive a question or request for more information via email, you can simply reply to the email with the additional information.