If you log onto NC Cloud and choose PowerSchool admin or PowerTeacher and get this screen:

Follow these steps:
Log Off NC CLoud (actually click on Log Off), Shut the browser down (all windows)
Restart the browser, you may need to clear the cache/history
Log on to NC Cloud again
This happens when NC Cloud is not Logged Off and you change locations (home to school or school to school).
We have also found that if one browser doesn't work, try a different one and then the original browser will work.

  • Need help? Email Laura Elliott (lelliott@iss.k12.nc.us) or Trudy Wooten (twooten@iss.k12.nc.us)

  • Need  a student's password reset for NCEdCloud?  Teachers, you can reset them for your students.  Here are the instructions for how to do that. 

2019-2020 PowerSchool Weekend Maintenance Schedule

Maintenance Weekends 2019 Maintenance Weekends 2020
July 19-22 January 17-20 (Tentative)
August 16-19 February 14-17
September 20-23 March 20-23
October 18-21 April 17-20
November 15-18 May 15-18
December 20-23 June (None)

*Maintenance weekends, scheduled or unscheduled, are determined by the North Carolina Department of Public Instruction. NCDPI schedules one (1) maintenance period a month and utilizes the remaining ITS periods as emergency periods.