If you log onto NC Cloud and choose PowerSchool admin or PowerTeacher and get this screen:

Follow these steps:
Log Off NC CLoud (actually click on Log Off), Shut the browser down (all windows)
Restart the browser, you may need to clear the cache/history
Log on to NC Cloud again
This happens when NC Cloud is not Logged Off and you change locations (home to school or school to school).
We have also found that if one browser doesn't work, try a different one and then the original browser will work.

  • Need help? Email Laura Elliott (lelliott@iss.k12.nc.us) or Lindsey Riebeling (lindsey_riebeling@iss.k12.nc.us)

  • Need  a student's password reset for NCEdCloud?  Teachers, you can reset them for your students.  Here are the instructions for how to do that. 

2022-2023 PowerSchool Weekend Maintenance Schedule

Maintenance Weekends 2022 Maintenance  Weekends 2023
January 21-24 July 15-18

January 20-23
(Tentative Maintenance)

February 18-21 August 19-22 February 17-20
March 11-14 September 16-19 March 17-20
April 15-18 October 21-24 April 21-24
May 20-23 November 18-21 May 19-22
June (None) December 16-19  

*Maintenance weekends, scheduled or unscheduled, are determined by the North Carolina Department of Public Instruction. NCDPI schedules one (1) maintenance period a month and utilizes the remaining ITS periods as emergency periods.